Patient Access Rep

Ascension; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading healthcare organization that has been serving the community since 1902. This role involves scheduling patient procedures, coordinating with insurance, and providing essential support to patients. With a commitment to enhancing lives, Ascension offers a fulfilling career path in a collaborative environment. Enjoy a range of benefits, including health insurance options, retirement plans, and opportunities to give back to the community. If you're passionate about making a difference in healthcare, this position is perfect for you.

Benefits

Paid Time Off

Health Insurance Options

Retirement Benefits

Tuition Reimbursement

Employee Assistance Programs

Parental Leave

Adoption Assistance

Qualifications

• High School diploma or equivalent or 1 year of relevant experience required.
• Professional licensure can substitute for education or experience.

Responsibilities

• Communicate with patients to schedule procedures and gather necessary information.
• Coordinate and communicate schedules efficiently for patient procedures.
• Assist with insurance pre-certification and provide counseling to patients.

Skills

Patient Communication

Clerical Skills

Scheduling

Insurance Coordination

Education

High School Diploma or Equivalent

Professional Licensure/Certification

Job description

We Are Hiring

• Department: Organ Transplat 001
• Schedule: M-F; 7:30am-4pm
• Hospital: Dell Seton Medical Ctr
• Location: Austin TX 78701

What You Will Do

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

• Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

What You Will Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.