Patient Access & Reimbursement Specialist

AssistRx; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

AssistRx is hiring for roles in Patient Access and Customer Service. The team works with healthcare providers and payers to verify insurance coverage, assist with coding and billing questions, and support prior authorizations.

You will help navigate reimbursement barriers, document benefits, and coordinate with physicians, pharmacies, and other external entities to ensure patients access medications efficiently. Onsite Phoenix, AZ roles available.

Qualifications

• Knowledge of health insurance benefits, coding, and billing processes.
• Ability to explain coverage and cost sharing to patients and care teams.
• Experience supporting prior authorizations and appeals workflows.

Responsibilities

• Gather patient insurance information and coverage details for pharmaceuticals.
• Answer questions from providers and payers regarding coding, billing, and reimbursement.
• Document patient benefits, cost shares, and access options.
• Process prior authorizations for caseload and support appeals as needed.
• Act as liaison between field staff, providers, and patients to ensure timely access to medication.

Skills

Insurance verification

Patient communication

Prior authorization

Medical terminology

Job description

AssistRx is hiring for roles in Patient Access and Customer Service. The team works with healthcare providers and payers to verify insurance coverage, assist with coding and billing questions, and support prior authorizations.

You will help navigate reimbursement barriers, document benefits, and coordinate with physicians, pharmacies, and other external entities to ensure patients access medications efficiently. Onsite Phoenix, AZ roles available.