Patient Access & Registration Specialist II

Tenet Healthcare; Alabaster (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

Conifer Health, part of the Tenet Healthcare family, is seeking a Patient Access representative to support Shelby Medical Center in Alabama. The role involves registering patients, verifying demographics, and collecting payments while ensuring compliance with hospital and payer requirements.

Applicants should have strong customer service skills, the ability to navigate insurance details, and the capacity to work in a fast-paced healthcare setting, including potential work in multiple Patient

Qualifications

• High school diploma or GED required.
• 0–1 year in a customer service role.
• Some college coursework preferred.

Responsibilities

• Greet patients and complete full registration at the date of service.
• Explain financial obligations and collect payments per policy.
• Verify insurance, benefits, and obtain required authorizations.

Skills

Typing 35 wpm

PC/CRT knowledge

Customer service

Hospital environment knowledge

Effective communication

Compliance knowledge

Two Patient Access areas

Negotiation for payments

Relationship building

Insurance verification

Education

High School Diploma or GED

Some college coursework

Job description

Conifer Health, part of the Tenet Healthcare family, is seeking a Patient Access representative to support Shelby Medical Center in Alabama. The role involves registering patients, verifying demographics, and collecting payments while ensuring compliance with hospital and payer requirements.

Applicants should have strong customer service skills, the ability to navigate insurance details, and the capacity to work in a fast-paced healthcare setting, including potential work in multiple Patient