Patient Access & Registration Specialist (Day Shift)

Trinity Health; Langhorne (Bucks County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Paid Time Off

Retirement Savings Program

Job summary

Trinity Health's St. Mary Medical Center is seeking a Patient Access Representative for day shift. The role handles outpatient, ER, and inpatient registrations, front-end cash collections, and insurance verification to ensure patients meet financial requirements.

Responsibilities include verifying benefits, obtaining pre-certification, and ensuring accurate collection of patient responsibility. You will coordinate with service areas to optimize patient flow and deliver exceptional customer

Qualifications

• Associate degree preferred.
• At least 1 year in insurance verification and hospital customer service.
• Outpatient registration experience required.
• HFMA CRCR or NAHAM CHAA within 1 year of hire.

Responsibilities

• Verifies insurance benefits and checks for pre-certification, authorization and referral.
• Performs medical necessity checks where needed.
• Secures patient signatures for required hospital forms and collection of patient’s financial responsibility.
• Provides professional, quality customer service and coordinates services to all customers.
• Communicates revenue cycle issues to patients, physicians, staff and other hospital colleagues.
• Rotates into various areas of Patient Access and may work shifts including the ER.

Skills

Insurance verification

Customer service

Outpatient registration

Education

Associate degree (Preferred)

Job description

Trinity Health's St. Mary Medical Center is seeking a Patient Access Representative for day shift. The role handles outpatient, ER, and inpatient registrations, front-end cash collections, and insurance verification to ensure patients meet financial requirements.

Responsibilities include verifying benefits, obtaining pre-certification, and ensuring accurate collection of patient responsibility. You will coordinate with service areas to optimize patient flow and deliver exceptional customer