Patient Access & Registration Specialist (Billing Support)

Woman's Hospital; Baton Rouge (LA); On-site; USD 22,000 - 29,000; Full time

Job summary

The Patient Access Representative at Woman's Hospital in Baton Rouge registers patients, collects demographic and insurance information, and enters data into the admission system. The role supports cashier duties using the Patient Estimator Software and handles deposits in the drop safe.

It also involves verifying eligibility and assisting in OB Express registrations, with opportunities to train new staff. Requirements include a high school diploma, CHAM or CHAA certification preferred, and at

Qualifications

• High school diploma or equivalent.
• CHAM or CHAA certification preferred.
• Two years of customer service experience.
• Two years of patient access or related experience preferred.

Responsibilities

• Maintains a good production level, always taking patients to register in a timely manner, utilizing the Lobby system.
• Scans all designated material (back and front of cards, back and front of picture IDs and other material if applicable) as assigned by department.
• Obtains and witnesses proper signatures for required authorizations, releases, and consents as needed.
• Scans all designated material (back and front of cards, back and front of picture IDs and other material if applicable) as assigned by department.
• Utilizes Patient Estimator Software to perform cashier duties as needed. Collects payments, issues receipts, makes and documents cash deposits and drops in drop safe near admitting.
• Cross-trains to work in other patient services areas.
• Any other duties as assigned by Woman's Hospital.

Skills

Customer service

Education

High school diploma or equivalent

CHAM certification

CHAA certification

Job description

The Patient Access Representative at Woman's Hospital in Baton Rouge registers patients, collects demographic and insurance information, and enters data into the admission system. The role supports cashier duties using the Patient Estimator Software and handles deposits in the drop safe.

It also involves verifying eligibility and assisting in OB Express registrations, with opportunities to train new staff. Requirements include a high school diploma, CHAM or CHAA certification preferred, and at