Patient Access & Registration Specialist

Valley Health; Winchester (VA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental & Vision Insurance

Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Wellness Program

Job summary

Valley Health is hiring a Patient Access Specialist for the Outpatient Behavioral Health Programs in Winchester, VA. This role supports pre-registration, eligibility verification, scheduling, and patient communications while maintaining logs for compliance.

Qualifications include a High School Diploma and 2 years healthcare experience; Epic experience or readiness to train within 7 days is required. Strong multitasking and customer-service skills are essential.

Qualifications

• High School Diploma required.
• 2 years healthcare/Patient Care experience.
• Epic experience required or training within 7 days.
• Ability to multitask and prioritize deadlines.
• Excellent communication and interpersonal skills.

Responsibilities

• Process pre-registration, registration, demographics and financial verification activities.
• Verify eligibility via Epic's RTE or third-party sites and document in patient record.
• Coordinate scheduling for new and existing patients and answer calls.
• Provide facility tours as needed and assist program director and interdisciplinary team.

Skills

Multitasking

Deadline prioritization

Team collaboration

Communication skills

Customer service

Education

High School Diploma

Bachelors in Healthcare Admin

Tools

Epic EHR

Job description

Valley Health is hiring a Patient Access Specialist for the Outpatient Behavioral Health Programs in Winchester, VA. This role supports pre-registration, eligibility verification, scheduling, and patient communications while maintaining logs for compliance.

Qualifications include a High School Diploma and 2 years healthcare experience; Epic experience or readiness to train within 7 days is required. Strong multitasking and customer-service skills are essential.