Patient Access & Registration Specialist

HCA Healthcare, Inc.; Trinity (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition assistance

Employee discounts

Job summary

HCA Florida Trinity Hospital is seeking a Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information while verifying insurance coverage. You will register at workstations or bedside, collect signatures, and coordinate with admissions to ensure complete charts.

The role emphasizes exemplary customer service, accurate charting, and proactive insurance verification to support smooth patient flow and billing processes.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Communication

Tools

Microsoft Office

Job description

HCA Florida Trinity Hospital is seeking a Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information while verifying insurance coverage. You will register at workstations or bedside, collect signatures, and coordinate with admissions to ensure complete charts.

The role emphasizes exemplary customer service, accurate charting, and proactive insurance verification to support smooth patient flow and billing processes.