Patient Access & Registration Specialist

HCA Healthcare, Inc.; Ocala (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Tuition assistance

Educational support

Employee discounts

Job summary

HCA Florida West Marion Hospital is seeking a Registrar to register patients accurately and timely, interview patients for all account details, and verify insurance coverage. The role emphasizes exceptional customer service, accurate charting, and smooth workflow adherence.

Responsibilities include bedside or workstation registration, obtaining pre-certifications, handling patient financial information, and ensuring all necessary signatures are secured for treatment.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources; initiate if required
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account

Skills

Microsoft Office

Job description

HCA Florida West Marion Hospital is seeking a Registrar to register patients accurately and timely, interview patients for all account details, and verify insurance coverage. The role emphasizes exceptional customer service, accurate charting, and smooth workflow adherence.

Responsibilities include bedside or workstation registration, obtaining pre-certifications, handling patient financial information, and ensuring all necessary signatures are secured for treatment.