Patient Access & Registration Specialist

Dignity Health; Los Angeles (CA); Presencial; USD 36.000 - 47.000; Jornada completa

Descripción de la vacante

Dignity Health - Northridge Hospital Medical Center in Los Angeles County is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, explain hospital policies and patient rights, and maintain accurate data in the ADT system, collaborating with care teams to support timely reimbursement and smooth

Formación

• High School Diploma or GED required.
• Minimum 1 year of experience in hospital Patient Registration or related revenue cycle role.
• Experience requesting and processing financial payments is preferred.
• Fire Safety training within 90 days is required.

Responsabilidades

• Register patients and collect accurate demographics.
• Verify insurance and determine financial liability for patients.
• Explain hospital policies and patient rights to families.
• Enter data into the ADT system accurately at registration.
• Maintain up-to-date knowledge of registration requirements.
• Ensure accounts are accurate and complete for regulatory compliance.

Conocimientos

Customer service

Attention to detail

Communication skills

Data entry

Multitasking

Educación

High School Diploma or GED

Herramientas

ADT system

Descripción del empleo

Dignity Health - Northridge Hospital Medical Center in Los Angeles County is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, explain hospital policies and patient rights, and maintain accurate data in the ADT system, collaborating with care teams to support timely reimbursement and smooth