Patient Access & Registration Specialist

Saint Francis Hospital; Evanston (IL); On-site; USD 21,000 - 31,000; Full time

Job summary

Saint Francis Hospital in Evanston, IL is seeking a Patient Account Registrar in the Admitting department. This full-time daytime role interviews patients, collects demographics, and gathers insurance information, eligibility, benefits and authorizations as applicable.

You will work with the Admitting team and PBX/reception, input data on a computer, and communicate with patients across all ages. A high school diploma is required, hospital/customer service experience preferred, with

Qualifications

• Previous hospital experience as admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Interviews the patient or representative to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works closely with Admitting department including PBX operator and reception areas.
• Operates a computer to input and retrieve data.
• Communicates with patients across age groups using appropriate techniques.
• Maintains proficiency in medical terminology.
• May be assigned special projects with deadlines.

Skills

Patient admissions experience

Medical terminology

Written communication

Multi-tasking

Analytical skills

Customer service

Education

High School Diploma or GED

Job description

Saint Francis Hospital in Evanston, IL is seeking a Patient Account Registrar in the Admitting department. This full-time daytime role interviews patients, collects demographics, and gathers insurance information, eligibility, benefits and authorizations as applicable.

You will work with the Admitting team and PBX/reception, input data on a computer, and communicate with patients across all ages. A high school diploma is required, hospital/customer service experience preferred, with