Patient Access & Registration Specialist

HCA Healthcare, Inc.; Dublin (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Education support

Dependent scholarships

Job summary

HCA Healthcare is recruiting a Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information, verify insurance coverage and manage pre-certification/authorization processes.

The role includes bedside and workstation interviews, obtaining signatures, calculating patient liabilities, and ensuring charts are complete and compliant with productivity standards. Benefit plans are available to eligible colleagues.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Microsoft Office

Job description

HCA Healthcare is recruiting a Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information, verify insurance coverage and manage pre-certification/authorization processes.

The role includes bedside and workstation interviews, obtaining signatures, calculating patient liabilities, and ensuring charts are complete and compliant with productivity standards. Benefit plans are available to eligible colleagues.