Patient Access & Registration Specialist

Gonzaba Medical Group; Cassin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Gonzaba Medical Group in Texas is seeking a detail-oriented Front Desk/Registration specialist to greet patients, verify identities, collect co-pays, and enter data into the Athena system.

You will validate insurance info, coordinate with care teams, and help patients navigate appointments, while upholding HIPAA and confidentiality standards. Bilingual English/Spanish is highly preferred to serve a diverse patient base.

Qualifications

• High school diploma or equivalent required.
• Experience with scheduling, data entry, and customer service.
• Bilingual English/Spanish preferred.
• Knowledge of medical terminology and HIPAA guidelines.

Responsibilities

• Check in patients and verify ID and insurance in the EMR system.
• Collect co-pays and issue receipts; review balances with patients.
• Validate insurance information and PCP as needed for visits.
• Maintain front office cleanliness and confidentiality per policy.
• Assist patients with routine questions and direct to care teams.

Skills

Bilingual English/Spanish

Customer service

Scheduling appointments

Data entry

Attention to detail

Communication skills

Education

High School Diploma or GED

Medical Office certificate preferred

Tools

Athena EMR

MedQ

Office software (Word/Excel)

Job description

Gonzaba Medical Group in Texas is seeking a detail-oriented Front Desk/Registration specialist to greet patients, verify identities, collect co-pays, and enter data into the Athena system.

You will validate insurance info, coordinate with care teams, and help patients navigate appointments, while upholding HIPAA and confidentiality standards. Bilingual English/Spanish is highly preferred to serve a diverse patient base.