Patient Access & Registration Coordinator

Rush Memorial Hospital; Rushville (IN); On-site; USD 31,000 - 40,000; Full time

Job summary

Rush Memorial Hospital in Rushville, IN is seeking a Customer Service Representative to support patient registration and scheduling in a full-time, daytime role.

The CSR will verify patient identities, collect demographic and financial information, handle calls, and route patients to appropriate departments across outpatient offices. Strong communication and accuracy are essential; high school diploma required.

Qualifications

• Strong communication and interpersonal skills.
• Ability to prioritize, problem solve, and work independently.
• Professional demeanor with attention to detail.

Responsibilities

• Facilitates patient registration and collects demographic information.
• Schedules patient appointments and directs to the appropriate departments.
• Answers phone calls in a timely and professional manner, uses office equipment as needed.
• Maintains patient confidentiality and secures required signatures and documents.
• Collects and verifies patient insurance information and payments.

Skills

Communication skills

Customer service

Education

High school diploma

Job description

Rush Memorial Hospital in Rushville, IN is seeking a Customer Service Representative to support patient registration and scheduling in a full-time, daytime role.

The CSR will verify patient identities, collect demographic and financial information, handle calls, and route patients to appropriate departments across outpatient offices. Strong communication and accuracy are essential; high school diploma required.