Patient Access / Registration

Trinityhealth; Hartford (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance from Day 1

Training program (2 weeks)

Job summary

Saint Francis Hospital in Hartford, CT seeks a full-time patient access associate to manage pre-registration, collect copayments, and gather complete patient demographics. You will process on-site payments and clarify insurance responsibilities, with referrals to financial counseling as needed.

The role requires 40 hours weekly, daytime shifts, and a training/orientation period including some time in Springfield, MA. Saint Francis offers strong benefits starting Day 1.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Responsible for the pre-registration process of patient admissions.
• Obtain approvals and payments on site.
• Explain insurance and private pay liabilities and refer to financial counseling if needed.
• Enter/update patient demographic information and post payments; complete reconciliation reports.

Skills

Medical terminology

Insurance knowledge

Customer service

Education

High School diploma or equivalent

Job description

Employment Type

Full time Shift: Day Shift

Description

TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P

Includes classroom time in Springfield, MA

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What you will do

• Responsible for the pre-registration process of patient admissions
• Obtain approvals and payments on site
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

• High School diploma or equivalent
• Knowledge of medical terminology and medical insurances
• Patient access hospital experience strongly preferred

Position Highlights and Benefits

• Monday thru Friday 40 hrs. 8 hour shifts, rotating within 4:45am-4pm
• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.