Patient Access Registrar - Outpatient Rehab

FL_HCH Holy Cross Hospital, Inc.; Fort Lauderdale (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

403B retirement savings

Education assistance

Job summary

Trinity Health Corp. through Holy Cross Hospital (Fort Lauderdale) seeks a full-timeAmbulatory Care / PT Rehab Registration specialist to register patients, determine financial status, and secure approvals, with a focus on excellent service.

The role requires strong communication, organizational skills, and the ability to multitask in a busy hospital setting; CPAT is preferred but not required.

Qualifications

• High school diploma or GED required.
• Associate's degree preferred or in progress.
• Excellent customer service, communication and organizational skills; ability to multitask.

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to inquiries in a pleasant and helpful manner.
• Determine financial status of patient or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and authorizations.
• Collect money due from patient at admission or in ER prior to discharge.
• Complete all necessary reports.
• Coordinate with Case Management, Patient Financial Services and other departments as appropriate.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

Associate degree preferred

CPAT preferred

Job description

Employment Type

Full time Shift: Day Shift Description: This is a full-time position in Ambulatory Care / PT Rehab Registration working 8-hour shifts 5 days a week, which could be any day of the week.

What you will do

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Licensure

Certified Patient Account Technician CPAT preferred, but not required

Minimum Qualifications

• High school diploma or GED required
• Associate's degree preferred or process of obtaining one (preferred)
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work including a retirement savings program with employer matching.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information

A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.

Legal Info

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
• Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
• Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states.
• Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.
• Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.
• For more information, visit http://www.trinity-health.org.
• You can also follow Trinity Health on LinkedIn.