Patient Access Registrar I: Front Desk & Registration

hhccareers; Torrington (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Hartford HealthCare in Torrington, CT is seeking an entry level Patient Access Services Registrar. You will greet visitors, verify insurance, collect co-pays, and initiate the registration process, acting as the first point of contact for patients and families.

The role emphasizes excellent communication, problem solving, teamwork and adherence to privacy and safety standards. Training includes HealthStream modules and on-the-job instruction to become proficient with front-end registration

Qualifications

• Entry level position; minimal healthcare experience required.
• Must have strong customer service and communication skills.
• Ability to use interpreter services when needed.

Responsibilities

• Exhibits excellent communication and customer service skills at all times.
• Greets patients and visitors in a professional prompt, courteous and helpful manner as soon as possible whether in person or via phone.
• Problem solving skills.
• Demonstrate patience and understanding.
• Serve as first/initial point of contact for incoming calls related to patient’s privacy and services.

Skills

Customer service

Communication skills

Problem solving

Patience

Interpreting services

Time management

Deescalation

Job description

Hartford HealthCare in Torrington, CT is seeking an entry level Patient Access Services Registrar. You will greet visitors, verify insurance, collect co-pays, and initiate the registration process, acting as the first point of contact for patients and families.

The role emphasizes excellent communication, problem solving, teamwork and adherence to privacy and safety standards. Training includes HealthStream modules and on-the-job instruction to become proficient with front-end registration