Front-Line Patient Access Registrar I

hhccareers; Hartford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Career development

Job summary

Hartford HealthCare is seeking a Patient Access Services (PAS) Registrar to be the first point of contact for patients at our facilities. This entry-level role focuses on greeting visitors, gathering accurate demographics and insurance information, verifying eligibility, and ensuring correct billing and admissions data are captured for seamless patient encounters.

Responsibilities include clear communication, handling sensitive information, and coordinating with financial counselors to resolve

Qualifications

• Excellent customer service skills and ability to communicate clearly with patients and visitors.
• Multilingual abilities are desirable to assist diverse patient needs.
• Familiarity with health insurance terminology and billing processes is helpful.

Responsibilities

• Greets patients and visitors promptly in person or by phone with courtesy.
• Assist with registration, collect demographic and insurance information, and verify eligibility.
• Communicate effectively to address questions, de-escalate concerns, and protect patient privacy.
• Coordinate with care teams and financial counselors as needed to complete registrations.
• Maintain productivity standards and accurate documentation for the registration process.

Skills

Customer service

Communication skills

Multilingual

Education

High School Diploma/GED

Tools

HealthStream

Job description

Hartford HealthCare is seeking a Patient Access Services (PAS) Registrar to be the first point of contact for patients at our facilities. This entry-level role focuses on greeting visitors, gathering accurate demographics and insurance information, verifying eligibility, and ensuring correct billing and admissions data are captured for seamless patient encounters.

Responsibilities include clear communication, handling sensitive information, and coordinating with financial counselors to resolve