Patient Access Registrar - Front Desk & Registration

Hartford HealthCare; Torrington (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Hartford HealthCare's Patient Access Services (PAS) Registrars serve as the first contact for patients and visitors, greeting them, collecting demographic and insurance data, and facilitating the registration process. This entry-level role supports verification, eligibility checks, and payment collection while adhering to privacy and safety standards.

The position emphasizes strong communication, problem-solving, and patient-focused service with opportunities for training and advancement within

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of healthcare or registration experience preferred.
• Excellent customer service and communication skills essential.
• Multilingual abilities are a plus and encouraged.

Responsibilities

• Greet patients and visitors professionally and promptly.
• Answer inquiries and route to appropriate services.
• Verify demographic and insurance information for registration.
• Collect co-pays and assist with payment processes.
• Prepare patient charts and ensure privacy and safety standards.
• Utilize interpreter services when needed to aid communication.
• Support daily productivity and maintain accurate records.

Skills

Excellent communication

Customer service

Problem solving

Multilingual desired

Education

High School Diploma/GED equivalent

Tools

ADT system

HealthStream training

Job description

Hartford HealthCare's Patient Access Services (PAS) Registrars serve as the first contact for patients and visitors, greeting them, collecting demographic and insurance data, and facilitating the registration process. This entry-level role supports verification, eligibility checks, and payment collection while adhering to privacy and safety standards.

The position emphasizes strong communication, problem-solving, and patient-focused service with opportunities for training and advancement within