Patient Access Registrar (Full-Time)

Arkansas Valley Regional Medical Center; La Junta (CO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

Employee Wellness Programs

Gym Membership Discount

Employee Assistance Program

Job summary

Arkansas Valley Regional Medical Center in La Junta, Colorado, is seeking a detail-oriented Admissions Registrar to join the Patient Access team. You will coordinate efficient admission and registration for inpatient and outpatient services, ensuring accurate patient information and smooth financial transactions.

The role requires strong customer service, confidentiality, and ability to multitask in a fast-paced hospital environment.

Qualifications

• High School Diploma, GED, or equivalent.
• Basic computer skills.
• Ability to read, write, and communicate effectively in English.
• Maintain strict patient confidentiality.
• Strong customer service skills.
• Multitask, organize work, and solve problems.
• Work cooperatively in a team environment.

Responsibilities

• Interview patients or representatives and enter demographics into the hospital system.
• Coordinate admission and registration for inpatient and outpatient services.
• Obtain required patient signatures, including Conditions of Admission.
• Ensure information is complete, current, and accurate.
• Distribute registration information to ancillary departments.
• Maintain registration accuracy rate of 95% or greater.
• Provide patients with policies, procedures, and services information.
• Refer patients to Financial Counseling when financial arrangements are needed.
• Collect copays and post payments to patient accounts.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High School Diploma or GED

Job description

Arkansas Valley Regional Medical Center Is An Equal Opportunity Employer

Arkansas Valley Regional Medical Center believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply to any of our employment opportunities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Arkansas Valley Regional Medical Center will be based on merit, qualifications, and abilities. Arkansas Valley Regional Medical Center provides employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Legal Information

Arkansas Valley Regional Medical Center will maintain your application for as long as legally required. Upon submitting your application we will take every effort to review it for proper consideration. If your qualifications meet the current needs of Arkansas Valley Regional Medical Center, the hiring manager of that department will contact you.

Drug Testing

Arkansas Valley Regional Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Applicants will be asked to read the policy and sign a Pre-Employment Offer and Employee Consent to Drug Screening.

Openings

If an open position is not currently available, we will maintain your application for three months and consider it for future openings. If you meet the qualifications of the position and are selected for an interview, the Hiring Manager will phone or e-mail you. Thank you for your interest in Arkansas Valley Regional Medical Center.

Community Information

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Position: Patient Access Registrar (Full-Time)

Location: La Junta, CO

Job Id: 179

# of Openings: 1

Admissions Registrar, Full-Time

Patient Access | Arkansas Valley Regional Medical Center (AVRMC)

Join a team that creates a positive first impression for our patients while helping ensure a smooth and efficient registration and admission experience.

At Arkansas Valley Regional Medical Center (AVRMC), we understand that compassionate customer service and accurate patient registration are essential to delivering exceptional healthcare. We are seeking a detail-oriented, organized, and customer-focused Admissions Registrar to join our Patient Access team in La Junta.

Located just east of the Rocky Mountains, AVRMC proudly serves southeastern Colorado with high-quality healthcare close to home. If you enjoy helping others, thrive in a fast-paced environment, and are committed to providing outstanding customer service, we'd love to hear from you.

Position Summary

As an Admissions Registrar, you will be responsible for coordinating the efficient and orderly admission and registration of patients receiving inpatient and outpatient services. This role plays a critical part in ensuring accurate patient information is collected, financial obligations are communicated, and patients receive excellent service throughout the registration process.

This is a Full-Time position within our Patient Access Department.

Key Responsibilities

Patient Registration & Admissions

• Interview patients or their representatives and accurately enter required demographic, insurance, and financial information into the hospital information system
• Coordinate the admission and registration process for inpatient and outpatient services
• Obtain required patient signatures, including Conditions of Admission documentation
• Ensure patient information is complete, current, and accurate
• Distribute appropriate registration information to ancillary departments
• Maintain a registration accuracy rate of 95% or greater
• Provide patients with information regarding hospital policies, procedures, and available services
• Refer patients to Financial Counseling when financial arrangements need to be made

Financial Transactions & Account Management

• Collect copays and other patient payments as required
• Accurately post payments to the correct patient accounts
• Balance cash drawers and reconcile detail batch reports daily
• Ensure all financial transactions are processed according to hospital policies and procedures
• Maintain accuracy and accountability in handling cash and payments

Customer Service & Communication

• Answer incoming telephone calls promptly, professionally, and courteously
• Demonstrate exceptional customer service to patients, families, visitors, and coworkers
• Make general and emergency announcements over the facility's PA system accurately and timely
• Communicate effectively with patients, providers, and hospital departments
• Promote a positive image of AVRMC through professional interactions and service excellence
• Maintain confidentiality of patient and employee information at all times
• Assist patients and visitors by providing accurate directions, information, and support

Organization & Productivity

• Complete assigned duties according to established guidelines, protocols, and timelines
• Prioritize workload effectively and manage multiple responsibilities simultaneously
• Demonstrate flexibility and professionalism in a fast-paced healthcare environment
• Follow established procedures and demonstrate a thorough understanding of job duties
• Seek additional tasks and responsibilities when regular assignments are completed
• Participate in departmental and organizational performance improvement initiatives
• Communicate workflow issues, concerns, and opportunities for improvement to supervisors as appropriate

Qualifications

Required

• High School Diploma, GED, or equivalent
• Basic computer skills
• Ability to read, write, and communicate effectively in English
• Ability to maintain strict patient confidentiality
• Strong customer service skills
• Ability to multitask, organize work, and solve problems effectively
• Ability to work cooperatively in a team environment

Preferred

• Previous hospital registration or patient access experience
• Experience handling patient payments and cash balancing
• Additional language proficiency
• Prior healthcare customer service experience
• Knowledge of insurance verification and healthcare registration processes

Why Join AVRMC

We offer a supportive work environment where every employee plays an important role in our mission of providing extraordinary care- no matter their schedule.

Benefits & Perks

Health & Wellness

• Medical, Dental, and Vision Insurance (Full-Time)
• Life Insurance (Full-Time)
• Short-Term Disability Coverage (Full-Time)
• Flexible Spending Account (FSA) (Full-Time & Part-Time)
• Accident, Critical Illness, and Hospital Indemnity Insurance (Full-Time)
• Employee Wellness Programs (All Statuses)
• Gym Membership Discount (Part-Time & Full-Time)
• Employee Assistance Program (All Statuses)

Financial Benefits

• Competitive Pay (All Statuses)
• Shift Differentials (All Statuses)
• Annual Salary Increase Opportunities (All Statuses)
• Generous Paid Time Off (Full-Time & Part-Time)
• 401(k) Retirement Plan (available immediately for eligible employees), Employer Match after 1 Year of Service

Additional Advantages

• Public Service Loan Forgiveness (PSLF) Eligible Employer (All Statuses)
• Colorado FAMLI Program Participation (All Statuses) (Up to 12-16 weeks of paid leave for qualifying life events)
• Identity Theft Protection (Full-Time & Part-Time)
• Rewards & Recognition Programs (All Statuses)
• Cafeteria Meal Discounts (All Statuses)

Ready to Apply?

We're excited that you are considering a career with AVRMC.

Join our mission to provide extraordinary care by delivering exceptional service from the very first patient interaction- because every role matters.

Pay Range: $18.00 - $23.13 per hour