Patient Access Pro: Registration & Billing Specialist

Novant Health; Wilmington (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Novant Health is seeking staff for multiple hospital entry points to provide registration-related functions including pre-registration, registration, verification, and data collection of patient demographics and financial information.

Responsibilities include identifying payment sources, collecting payments, and interfacing with insurers and hospital staff. The role requires cross-training across registration points and ability to work in a fast-paced environment, including weekends.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in patient access/registration/billing/cash collection in medical environment preferred.
• 1 year customer service experience preferred; 1 year clerical experience in medical office setting preferred.

Responsibilities

• Staff multiple hospital entry points to provide registration-related functions.
• Handle pre-registration, registration, verification, and demographic/financial data gathering.
• Identify payment sources, collect payments, and interface with insurers and hospital staff.
• Cross-train in multiple registration points and assist patients as needed.
• Work in a fast-paced environment with varying shifts including weekends.

Skills

Customer service

Interpersonal communication

Team player

Problem solving

Organization

Education

High School Diploma or GED

Tools

Patient registration systems

Job description

Novant Health is seeking staff for multiple hospital entry points to provide registration-related functions including pre-registration, registration, verification, and data collection of patient demographics and financial information.

Responsibilities include identifying payment sources, collecting payments, and interfacing with insurers and hospital staff. The role requires cross-training across registration points and ability to work in a fast-paced environment, including weekends.