Patient Access Pro: Billing, Scheduling & Frontline Care

Huntsville Hospital; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Marshall Medical Centers in Alabama is seeking a Patient Access Clerk responsible for verifying patient demographics and insurance to support accurate billing and effective communication with patients. Key duties include obtaining pre-certs, coordinating with billing, collecting co-pays, directing patients, and ensuring compliance with department procedures.

The role emphasizes customer service, accurate data entry, and teamwork within a hospital setting.

Qualifications

• Education: high school diploma or GED preferred.
• Experience: healthcare environment and/or customer service experience preferred.
• Proficiencies: computers and MS Word/Excel/Outlook; money management; clear, caring communication.

Responsibilities

• Verify demographic and insurance information for accurate billing.
• Obtain pre-authorizations for scheduled procedures.
• Collect co-pays, deductibles, and deposits.
• Direct and escort patients to designated locations.
• Provide billing and payment information assistance.
• Oversee cashier responsibilities and posting of payments.

Skills

customer service

Microsoft Word

Excel

Outlook

communication

data entry

Education

High school diploma or GED

Tools

None

Job description

Marshall Medical Centers in Alabama is seeking a Patient Access Clerk responsible for verifying patient demographics and insurance to support accurate billing and effective communication with patients. Key duties include obtaining pre-certs, coordinating with billing, collecting co-pays, directing patients, and ensuring compliance with department procedures.

The role emphasizes customer service, accurate data entry, and teamwork within a hospital setting.