Patient Access - Phone Scheduling Representative

tents; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Growth opportunities

Job summary

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help streamline our appointment scheduling. You will assist patients with the online system, answer inquiries, and support check-in and registration.

Ideal candidates have a high school diploma, one year of related experience, and familiarity with electronic medical records and scheduling software. Excellent communication and attention to detail are essential to deliver compassionate

Qualifications

• Strong communication skills with patients and team members.
• Attention to detail in data entry and record-keeping.
• Experience with electronic medical records and scheduling software preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Assist with online appointment system and patient inquiries.
• Support patient check-in and registration processes.
• Respond to patient inquiries via phone and email and provide excellent service.

Skills

Communication

Attention to detail

Customer service

Electronic medical records

Scheduling software

Education

High school diploma or equivalent

Job description

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for supporting our patients with the online appointment system, answering patient inquiries, and assisting with patient check-in and registration.

Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.

To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology,

Required Education and Experience

• High school graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.