Patient Access Navigator — Smooth Start to Care

Providence Health Plan Group; Medford (OR); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

401(k) plan with employer matching

Health, dental, and vision insurance

Paid time off and holiday benefits

Job summary

Providence Medford Medical Center in Medford, OR is seeking a Patient Admissions Coordinator to warmly welcome patients and guide them through the intake process. You will coordinate scheduling, verify eligibility, and collaborate with clinical teams to ensure a smooth start to care.

In this role you’ll leverage your healthcare knowledge and strong communication to reduce wait times, explain benefits, and set expectations with patients and families.

Qualifications

• Bachelor-level knowledge of healthcare processes is preferred.
• Certification in CHAA is preferred.
• Experience in patient access or business office settings is required.
• Understanding of insurance eligibility systems is expected.
• Familiarity with medical terminology is desired.
• Knowledge of medical billing codes is a plus.
• Experience with Epic applications is a plus.

Responsibilities

• Greet patients and initiate the admissions process.
• Verify insurance eligibility and collect necessary information.
• Coordinate with clinical teams to ensure smooth patient intake.
• Communicate clearly with patients and families to set expectations.

Skills

Insurance eligibility systems

Medical terminology

Medical billing codes

Patient access experience

Education

Associate's Degree in Healthcare or Business Administration

Tools

Epic

Job description

Providence Medford Medical Center in Medford, OR is seeking a Patient Admissions Coordinator to warmly welcome patients and guide them through the intake process. You will coordinate scheduling, verify eligibility, and collaborate with clinical teams to ensure a smooth start to care.

In this role you’ll leverage your healthcare knowledge and strong communication to reduce wait times, explain benefits, and set expectations with patients and families.