Patient Access & Medical Records Technician

Tohono O'odham Nation; Casa Grande (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Tohono O’odham Nation Health Care seeks a Medical Support Technician to assist nursing and medical staff with clerical duties and patient care support. You will handle reception, patient registration, appointment scheduling, and medical records maintenance, ensuring accurate information and confidentiality.

The role requires strong communication, multitasking skills, and experience with medical terminology and records systems. Relocation to TONHC facilities may be required.

Qualifications

• Must have High School Diploma or GED and three years of clerical medical support experience.
• Completion of Medical Terminology course is required.
• Familiar with RPMS/EHR and medical records management.

Responsibilities

• Greet patients and visitors and direct them respectfully.
• Register patients and collect required demographics and insurance information.
• Schedule appointments, coordinate with physicians and outside facilities, and obtain necessary records.
• Maintain and file medical records, process time and attendance, and support unit staff.
• Handle multi-line phone system and provide courteous customer service.

Skills

Customer service

Multitasking

Communication

Typing

Word processing

Spreadsheets

Database software

Education

High School Diploma or GED

Medical Terminology course

Tools

RPMS

Electronic Health Record (EHR)

Job description

Tohono O’odham Nation Health Care seeks a Medical Support Technician to assist nursing and medical staff with clerical duties and patient care support. You will handle reception, patient registration, appointment scheduling, and medical records maintenance, ensuring accurate information and confidentiality.

The role requires strong communication, multitasking skills, and experience with medical terminology and records systems. Relocation to TONHC facilities may be required.