Patient Access Manager

Prime Healthcare; Olympia Fields (IL); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401K retirement plan

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Job summary

Prime Healthcare Illinois Medical Group is seeking a Patient Access Manager to lead and oversee all registration, financial counseling, and insurance verification activities across the Medical Group.

The role emphasizes strong leadership, adherence to COBRA and payer terms, and delivering excellent customer service while ensuring timely patient access processes. This position follows a standard daytime schedule with full-time employment.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business Management or Accounting preferred.
• Three to Five years experience as a supervisor/ manager in the Admitting areas of an acute care facility or Medical Group, preferred.
• Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.

Responsibilities

• Provide leadership and administration for all Patient Access functions across the Medical Group.
• Oversee registration, information desk, financial counseling, cashiering, insurance verification, mail, and PBX.

Skills

Payer principles / COBRA terms

Organizational skills

Written communication

Verbal communication

Multi-tasking

Analytical skills

Customer service experience

Medical terminology knowledge

Interpreting payer guidelines

Education

High school diploma or equivalent

Bachelor's degree in Business Management or Accounting preferred

3–5 years supervisory/manager experience in Admitting areas

Medical terminology knowledge preferred

Job description

Responsibilities

The Patient Access Manager provides leadership, direction, and administration in all aspects of the Patient Access department, which includes all registration functions within all areas of the Medical Group, information desk, financial counseling, cashier processes, insurance verification, mail processes as well as the PBX area.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High school diploma or equivalent required.

2. Bachelor's degree in Business Management or Accounting preferred.

3. Three to Five years experience as a supervisor/ manager in the Admitting areas of an acute care facility or Medical Group, preferred.

4. Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions.

5. Knowledge of medical terminology preferred.

6. Effective written and verbal communication skills

7. Ability to multi-task, prioritize needs to meet required timelines.

8. Analytical and problem-solving skills.

9. Customer Services experience required.

Pay Transparency

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $48,526.40 to $70,283.20 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf