*Patient Access Manager

Prime Healthcare; Northern (KY); Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

401K retirement plan

Medical, dental, vision coverage

Tuition reimbursement

Paid time off

Job summary

Prime Healthcare Illinois Medical Group seeks a Patient Access Manager to lead the entire Patient Access department, including registration, information desk, counseling, cashiering, verification, and PBX. The role requires coordinating with medical group areas and managing staff in a fast-paced setting.

Education ranges from a high school diploma to a preferred BA/BS. Experience as a supervisor in admitting areas is favored, with strong customer service and communication skills emphasized.

Qualifications

• Must understand third party payer principles and COBRA laws.
• Strong organizational skills and ability to communicate with patients and staff.
• Ability to work in a fast-paced environment with interruptions.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.

Responsibilities

• Lead and administer the Patient Access department "registration" functions.
• Oversee information desk, financial counseling, cashier processes, verification, and PBX.
• Coordinate across Medical Group and administrative areas.

Skills

Customer service

Verbal communication

Written communication

Analytical skills

Multi-tasking

Organization

Education

High school diploma or equivalent

Bachelor's degree in Business Management or Accounting (preferred)

Job description

Responsibilities

The Patient Access Manager provides leadership, direction, and administration in all aspects of the Patient Access department, which includes all registration functions within all areas of the Medical Group, information desk, financial counseling, cashier processes, insurance verification, mail processes as well as the PBX area.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High school diploma or equivalent required.

2. Bachelor's degree in Business Management or Accounting preferred.

3. Three to Five years experience as a supervisor/ manager in the Admitting areas of an acute care facility or Medical Group, preferred.

4. Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions.

5. Knowledge of medical terminology preferred.

6. Effective written and verbal communication skills

7. Ability to multi-task, prioritize needs to meet required timelines.

8. Analytical and problem-solving skills.

9. Customer Services experience required.

Pay Transparency

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $48,526.40 to $70,283.20 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf