Patient Access Liaison

Govaris; Northern (KY); Hybrid; USD 155,000 - 195,000; Full time

Job summary

Pharvaris is seeking a remote Patient Access Liaison in the U.S. market access team to educate patients, caregivers, and HCP offices on payer requirements and coverage processes to speed therapy access.

You will collaborate with care coordination, market access, and distribution teams, handling PA submissions, appeals, and reimbursement challenges to reduce therapy delays.

Qualifications

• 10+ years in reimbursement, market access, patient services, or related roles.
• Direct patient-facing education in complex healthcare environments.
• Strong knowledge of U.S. payer systems, prior auth, appeals, and pharmacy workflows.

Responsibilities

• Lead field collaboration to define roles and best practices.
• Educate patients on treatment, adherence, and access challenges.
• Educate HCP offices on payer requirements, PA submissions, and coverage processes.
• Manage PA, appeals, and medical exception processes efficiently.

Skills

Patient access

Payer systems knowledge

Empathetic communication

Cross-functional collaboration

Education

Bachelor’s degree preferred; healthcare admin/pharmacy/nursing

Job description

Patient Access Liaison

US Commercial, Market Access – Remote

Pharvaris is a Nasdaq listed late-stage biotech company developing bradykinin B2 receptor antagonists for bradykinin-mediated angioedema (including hereditary angioedema), with offices in Switzerland (Zug), the Netherlands (Leiden) and the USA (greater Boston area). We aim at bringing new, more convenient options to people who suffer sudden and prolonged attacks of swelling in multiple areas of the body including the airway, which can be life-threatening.

We have a culture built on the core values of considering others care-fully, leading with trust, ensuring rigor and diversity of thought, and contributing freely. Our company is driven by individuals committed to developing breakthrough therapies which can have a real impact on people’s lives. If you are looking for a place where your work can have meaning, and you can make a difference – Pharvaris is the place for you!

We are excited to be building our commercial business infrastructure to prepare for our first commercial launch. We are actively recruiting for the US Market Access Team, and we are looking for a dynamic and experienced Patient Access Liaison (PAL) to join our team and report to the Exec. Director, Patient Services.

The Patient Access Liaison (PAL) is a field-based, patient access and reimbursement specialist in high-touch role dedicated to helping patients and healthcareprovider (HCP) offices understand and navigate the complexities of access to therapy. As a trusted resource and advocate, the PAL provides education, guidance, and support across product, insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence.

The Patient Access Liaison (PAL) plays a crucial role in ensuring timely access to Pharvaris treatments for patients after receiving a prescription. This position is responsible for working directly with patients, caregivers, healthcare providers, Pharvaris distribution partners and patient services and other stakeholders to provide education and overcome barriers to access.

Location:

Pharvaris has offices in Switzerland (Zug), the Netherlands (Leiden) and the U.S. (greater Boston area) and, at Pharvaris, we promote and enable a flexible, hybrid work-environment and support our talent to be home based and work virtually. While this is a remote role, you must be located in the U.S. with a preference to be aligned with your assigned Zone.

Responsibilities

Leadership & Collaboration

• Partner with field leadership and patient services to define roles, workflows, and best practices.
• Support development of reimbursement and access training for field sales teams.
• Collaborate with patient services and trade and distribution teams to improve access processes and speed to therapy.
• Coordinate with HCPs and internal teams to support payer-required coverage information.

Patient Support & Journey Management

• Serve as the primary access resource for assigned patients, providing high-touch support throughout treatment.
• Deliver empathetic, patient-centered communication and build trusted relationships.
• Educate patients on treatment, adherence, and access-related challenges.
• Identify financial, reimbursement, and coverage support resources to reduce therapy delays.
• Conduct follow-ups to reinforce adherence and continuity of care.
• Coordinate with internal teams, specialty pharmacies, and case management partners to accelerate therapy access.

HCP & Office Staff Engagement

• Educate HCP offices on payer requirements, PA submissions, appeals, and coverage processes.
• Resolve patient-specific access barriers, including denied PAs and formulary restrictions.
• Support benefits investigations and interpretation of payer policies.
• Maintain compliant, professional engagement aligned with company and regulatory standards.

Access & Reimbursement Expertise

• Apply expertise in pharmacy benefit and specialty pharmacy workflows.
• Manage PA, appeals, and medical exception processes efficiently and accurately.
• Support appropriate use of copay assistance, bridge programs, and foundation resources.
• Monitor payer trends and implement strategies to reduce access barriers.

Cross-Functional Collaboration

• Serve as a liaison among Physician Engagement, Care Coordination, Market Access, and Trade teams.
• Share field insights on payer trends, access challenges, and patient experience gaps

Requirements

Education:

• Bachelor’s degree preferred; clinical background in Healthcare Administration, Pharmacy, Nursing, or a related field strongly preferred.

Experience:

• 10+ years of experience in reimbursement, market access, patient services, or related healthcare roles; rare disease or orphan drug experience strongly preferred.
• Direct patient-facing experience providing disease, product, reimbursement, and access education in complex healthcare environments.
• Demonstrated ability to build processes, capabilities, or field functionality in a fast-paced, evolving environment.
• Strong knowledge of U.S. payer systems, reimbursement processes, prior authorization, appeals, specialty pharmacy workflows, and payer decision-making across Medicare, Medicaid, DoD, TRICARE, and commercial payers.
• Proven success identifying and resolving reimbursement barriers to help patients initiate and continue therapy.

Skills & Competencies:

• Patient-first mindset with strong advocacy skills and a sense of urgency around therapy access and continuity of care.
• Empathetic, trust-building communication with patients, caregivers, HCP offices, and cross-functional partners.
• Strong listening, adaptability, analytical thinking, creativity, and problem-solving skills.
• Collaborative influence and relationship agility, with refined customer focus and people skills.
• Ability to balance patient advocacy with company policies, compliance requirements, and regulatory standards.
• Able to work independently, manage multiple priorities, and operate effectively in a fast-paced environment.

Additional Information:

• Ability to travel for in-person interactions as dictated by business needs.
• Ability to work outside traditional business hours, particularly for patient meetings.

Pharvaris is committed to fair and equitable compensation practices. The base salary range for this role is $155,000-$195,000 per year. Actual compensation will depend on various factors, including but not limited to depth of experience, skill set, overall performance, and education. Pharvaris believes in providing a competitive compensation and benefits package. Base salary is just one component of our competitive total rewards strategy. In addition to compensation, this role offers the unique opportunity to help build and shape an early-stage commercial organization, meaningful ownership through equity, workplace flexibility, and flexible time off. We encourage candidates who are motivated by the full opportunity and alignment with our mission to apply, even if their current compensation falls outside the stated range.