Remote Patient Access Specialist – Biotech (Equity Eligible)

Govaris; United States, Northern America, Americas; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity opportunity

Flexible work environment

Remote-friendly

Flexible time off

Job summary

Pharvaris is hiring a remote Care Specialist for the US market as part of our Patient Services team. You will exercise independent judgment to assess patient-access needs, guide complex benefits investigations, and support providers, patients, and payers across a defined geography.

You will help manage risk, identify process improvements, and contribute to launch readiness in a fast-paced biotech environment.

Qualifications

• Bachelor’s degree preferred; equivalent experience in rare disease patient support services, access and reimbursement, or related biotech/pharmaceutical roles involving independent decision‑making may be considered
• Minimum of 7 years of progressive case management experience required, including responsibility for evaluating complex patient-access matters, determining appropriate resolution pathways, and managing non-routine reimbursement issues; rare disease experience strongly preferred
• Experience supporting patients, caregivers, and healthcare providers in a call center, customer service, or patient support environment requiring professional judgment, prioritization, and effective issue resolution
• Advanced experience supporting pharmacy and medical benefit investigations, prior authorizations, appeals, reimbursement processes, and case escalations requiring analysis of payer requirements and application of program guidelines
• Strong understanding of commercial and government payer requirements, coverage policies, access pathways, and the ability to interpret and apply those requirements to complex patient-access situations
• Ability to travel up to 10% as business needs require

Responsibilities

• Independently assess patient and caregiver access needs and determine appropriate support strategies to facilitate timely access to therapy
• Exercise discretion in overseeing and prioritizing assigned caseload activities, identifying access barriers, determining next steps, and advancing cases through required access processes
• Interpret patient-services policies and payer requirements to guide complex benefits investigations, prior authorization and appeal support, and stakeholder communications
• Maintain case documentation for the assigned geography and use case insights to identify reimbursement trends, access risks, and opportunities for process improvement
• Oversee resolution of complex patient-access matters, evaluate reimbursement pathways, and determine appropriate escalation or resolution strategies within delegated authority
• Serve as an internal reimbursement subject matter expert by guiding cross-functional partners on payer requirements, access barriers, and strategic case considerations
• Provide ongoing adherence and compliance support to patients in alignment with program requirements and approved processes
• Contribute insights and recommendations in patient services and commercial strategy meetings based on reimbursement trends, case escalations, and program performance
• Lead special projects and recommend operational improvements that enhance patient-support program efficiency, compliance scalability, and launch readiness
• Serve as a compliance role model for the commercial organization and broader Pharvaris community by identifying compliance concerns and recommending appropriate improvements
• Conduct all activities with the highest ethical standards and in compliance with applicable legal and regulatory requirements, including the U.S. Food, Drug, and Cosmetic Act, U.S. anti-kickback laws, and the PhRMA Code

Skills

Patient-first mindset

Remote work experience

Analytical thinking

Creative thinking

Collaborative influence

Education

Bachelor’s degree preferred

Job description

Pharvaris is hiring a remote Care Specialist for the US market as part of our Patient Services team. You will exercise independent judgment to assess patient-access needs, guide complex benefits investigations, and support providers, patients, and payers across a defined geography.

You will help manage risk, identify process improvements, and contribute to launch readiness in a fast-paced biotech environment.