Patient Access Lead - Mentor & Process Innovator

BJC HealthCare; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision, life insurance

Disability insurance paid for by BJC

Pension Plan/403(b) Plan funded by BJC

401(k) plan with BJC match

Tuition Assistance

Paid Time Off

Adoption assistance

Job summary

BJC HealthCare in St. Louis is seeking a Patient Access Lead Rep to support the Point of Service Collections process across its hospitals. This role involves mentoring Patient Access staff while ensuring accurate financial liability and insurance information for patients.

The ideal candidate will have 2-5 years of experience, a High School Diploma or GED, and strong customer service skills. The position offers a comprehensive benefits package and opportunities for professional development.

Qualifications

• 2-5 years of experience in a healthcare setting.
• Must be proficient in registration and authorization processes.
• CHAA certification preferred.

Responsibilities

• Support Point of Service Collections process across BJC hospitals.
• Mentor and train Patient Access staff.
• Communicate professionally with patients and staff.

Skills

Patient Access Rep

Scheduling

EPIC

Customer Service

Education

High School Diploma or GED

Associate's Degree

Tools

BJC Computer Systems

Job description

BJC HealthCare in St. Louis is seeking a Patient Access Lead Rep to support the Point of Service Collections process across its hospitals. This role involves mentoring Patient Access staff while ensuring accurate financial liability and insurance information for patients.

The ideal candidate will have 2-5 years of experience, a High School Diploma or GED, and strong customer service skills. The position offers a comprehensive benefits package and opportunities for professional development.