Patient Access & Insurance Verification Specialist

Mount Carmel Health System; New Albany (OH); On-site; USD 25,000 - 39,000; Part time

Job summary

Mount Carmel Health System seeks a part-time Patient Access Data Analyst at the New Albany location to support outpatient and inpatient registration, insurance verification, and reporting. You will gather information, perform analyses, and help ensure financial compliance while delivering excellent customer service to patients and staff.

The role emphasizes data presentation, performance measurement, and collaboration with care teams to improve efficiency and patient experience.

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Responsibilities

• Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.
• Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
• Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.
• Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Skills

Customer service

Data analysis

Education

High school diploma

HFMA CRCR

Job description

Mount Carmel Health System seeks a part-time Patient Access Data Analyst at the New Albany location to support outpatient and inpatient registration, insurance verification, and reporting. You will gather information, perform analyses, and help ensure financial compliance while delivering excellent customer service to patients and staff.

The role emphasizes data presentation, performance measurement, and collaboration with care teams to improve efficiency and patient experience.