Patient Access & Insurance Verification Specialist

Peace River Center; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Peace River Center is seeking a Registrar to provide front-office support, manage intake paperwork, scheduling, and insurance verification across outpatient locations. The role emphasizes accurate data entry, compliance with insurance requirements, and delivering excellent customer service to patients and vendors.

The position requires a High School Diploma or GED and 1 year of customer service experience, with healthcare registration or billing experience strongly preferred.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• 1-2 years in healthcare registration, insurance verification, or medical billing preferred.

Responsibilities

• Provide front-office support across multiple outpatient locations.
• Verify insurance eligibility and preauthorizations as needed.
• Input and update client information in the electronic system.
• Schedule client appointments and greet patients in a professional manner.
• Collect co-pays and process payments.
• Answer and direct incoming calls and manage data entry updates.
• Travel to various outpatient offices to assist with registration as needed.
• Reconcile daily charges and payments; prepare daily deposits.

Skills

Customer service

Data entry

Telephone handling

Scheduling

Insurance verification

EHR proficiency

Communication skills

Multitasking

Education

High School Diploma/GED

Tools

Word

Excel

EHR systems

Job description

Peace River Center is seeking a Registrar to provide front-office support, manage intake paperwork, scheduling, and insurance verification across outpatient locations. The role emphasizes accurate data entry, compliance with insurance requirements, and delivering excellent customer service to patients and vendors.

The position requires a High School Diploma or GED and 1 year of customer service experience, with healthcare registration or billing experience strongly preferred.