Patient Access & Insurance Verification Specialist

Trinity Health; Greensboro (GA); On-site; USD 25,000 - 39,000; Part time

Job summary

Trinity Health is looking for a part-time Patient Access Account Specialist in Greensboro, GA. The role supports outpatient and inpatient registration, insurance verification, and patient financial interactions while ensuring compliance with payer guidelines and hospital policies.

The position focuses on data analysis, reporting, and collaboration with care teams to improve patient experience and operational efficiency.

Qualifications

• Entry level position with minimum one year of customer service experience. Patient Access experience preferred.
• Two or more years of hospital registration or insurance verification experience upon hire.
• Knowledge of medical terminology, diagnostic coding & procedural coding is required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA certification required within one year of hire.

Responsibilities

• Provide patient-focused customer service.
• Perform outpatient and/or inpatient registration and insurance verification functions; collect patient financial liability payments and ensure patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals.
• Provide general information to hospital users, patients, families and physician offices.
• Distribute analytical reports.
• Utilize multiple system applications to perform analysis, create reports and develop educational materials.
• Keep informed about Trinity Health policies, practices and processes to ensure quality, confidentiality and safety.
• Research and compile information to support ad-hoc operational projects and initiatives.
• Synthesize and analyze data and provide detailed summaries including graphical data presentations illustrating trends and recommending practical options or solutions.

Skills

Customer service

Communication

Insurance verification

Medical terminology

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Trinity Health is looking for a part-time Patient Access Account Specialist in Greensboro, GA. The role supports outpatient and inpatient registration, insurance verification, and patient financial interactions while ensuring compliance with payer guidelines and hospital policies.

The position focuses on data analysis, reporting, and collaboration with care teams to improve patient experience and operational efficiency.