Patient Access & Scheduling Specialist

PT Solutions Physical Therapy; West Falls Church (VA); On-site; USD 46,000 - 51,000; Full time

Benefits offered by this job

Performance-based incentives

Paid Time Off (PTO)

Sick Leave/EIB accrual

Endurance race entry fee reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Virginia to act as the essential link between patients, providers, and insurers. You will verify insurance, obtain prior authorizations, and coordinate referrals to ensure smooth care journeys.

The role offers ongoing training, mentoring, and opportunities for advancement in a nationwide practice. Desirable candidates have 1-2 years of customer service experience in healthcare, a high school diploma or GED, and a

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience, healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed following HIPAA guidelines.
• Verify insurance coverage and manage benefits verification.
• Obtain authorizations and/or prior authorizations.
• Reconcile charges weekly and monthly.
• Maintain positive relationships with patients, providers, clinicians, and internal teams.

Skills

Customer service

HIPAA awareness

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Virginia to act as the essential link between patients, providers, and insurers. You will verify insurance, obtain prior authorizations, and coordinate referrals to ensure smooth care journeys.

The role offers ongoing training, mentoring, and opportunities for advancement in a nationwide practice. Desirable candidates have 1-2 years of customer service experience in healthcare, a high school diploma or GED, and a