Patient Access & Front Desk Specialist

John Muir Health; Berkeley (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

John Muir Health in California seeks an friendly front desk receptionist to greet patients and visitors in the medical office, screen and route calls, and support daily front office operations.

The role requires 1 year clerical/front office experience, Epic proficiency within 90 days, and knowledge of Medi-Cal is a plus. The position pays $25.74–$34.74 per hour with a 40-hour week, and local Bay Area market adjustments apply.

Qualifications

• 1 year clerical/front office experience required.
• Epic proficiency must be completed within 90 days of start date.
• Knowledge of Medi-Cal Insurance preferred.

Responsibilities

• Greet and direct patients and visitors in the medical office reception area.
• Accept, screen and route incoming calls.
• Collect payments and update demographic and insurance information.
• Maintain accurate patient records and assist with front desk operations.

Skills

Front desk reception

Customer service

Medical office

Education

High School Diploma or equivalent

Tools

Epic

Job description

John Muir Health in California seeks an friendly front desk receptionist to greet patients and visitors in the medical office, screen and route calls, and support daily front office operations.

The role requires 1 year clerical/front office experience, Epic proficiency within 90 days, and knowledge of Medi-Cal is a plus. The position pays $25.74–$34.74 per hour with a 40-hour week, and local Bay Area market adjustments apply.