Patient Access & Financial Concierge

Halifax Health; Town of Florida (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Halifax Health in Port Orange, FL, seeks a Patient Access Specialist to manage Scheduling, Pre-registration, Registration, Insurance Verification, and Financial Counseling, ensuring accurate data and efficient patient flow.

You will verify demographics, obtain insurance benefits, secure signatures, coordinate with departments, and explain financial responsibilities to patients while maintaining confidentiality.

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s preferred.
• Revenue Cycle Orientation within 6 months of hire.
• Healthcare/customer-service experience preferred and familiarity with medical terminology.

Responsibilities

• Schedule, pre-register and register patients accurately for hospital services.
• Verify insurance benefits and determine patient financial responsibility.
• Coordinate with departments and physicians to obtain needed information and referrals.
• Provide financial counseling and assist patients with payment plans and charity programs.
• Maintain confidentiality of patient information and ensure accurate data entry in systems.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

EPIC EHR

Microsoft Word

Excel

Job description

Halifax Health in Port Orange, FL, seeks a Patient Access Specialist to manage Scheduling, Pre-registration, Registration, Insurance Verification, and Financial Counseling, ensuring accurate data and efficient patient flow.

You will verify demographics, obtain insurance benefits, secure signatures, coordinate with departments, and explain financial responsibilities to patients while maintaining confidentiality.