Patient Access & Experience Transformation Lead

Accenture PLC; Chicago (IL); In loco; USD 87.000 - 254.000; Tempo pieno

Descrizione del lavoro

Accenture is seeking a Patient Access & Experience Manager to lead transformations for complex health provider organizations. You will drive scheduling optimization, digital front door initiatives, and omnichannel engagement while guiding cross-functional teams through implementation and change management.

You will build relationships with senior client stakeholders, manage project economics, and advance AI-enabled solutions in patient access and experience. Travel up to 80% may be required.

Competenze

• Bachelor's degree required.
• Minimum of 5 years leading patient access and experience initiatives.
• Minimum 3 years of consulting/advisory experience with healthcare providers.
• Minimum 3 years in healthcare provider operations and customer experience capabilities.

Mansioni

• Lead end-to-end patient access and experience engagements for large health care providers.
• Advise on digital front door strategy, omnichannel access and patient engagement.
• Develop implementation plans and lead cross-functional teams to deliver outcomes on schedule and budget.
• Embed AI, automation, and analytics into operations to drive improvements.
• Build and maintain relationships with client stakeholders and manage engagement economics.

Conoscenze

Bachelor's degree

Patient access leadership

Consulting experience

Healthcare operations

Formazione

Bachelor's degree in healthcare administration, business, or related field

Descrizione del lavoro

Accenture is seeking a Patient Access & Experience Manager to lead transformations for complex health provider organizations. You will drive scheduling optimization, digital front door initiatives, and omnichannel engagement while guiding cross-functional teams through implementation and change management.

You will build relationships with senior client stakeholders, manage project economics, and advance AI-enabled solutions in patient access and experience. Travel up to 80% may be required.