Patient Access & Discharge Navigator

LE113 North Mississippi Medical Clinics, Inc.; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

North Mississippi Health Services seeks a friendly, detail‑oriented Customer Service/Admission staff member for the Saltillo Medical Clinic. You’ll greet patients, manage calls, direct visitors, verify demographics and insurance, and assist with Patient Portal questions in a fast‑paced, team‑oriented environment.

You’ll handle registration, scheduling, financial counseling, and charity screening while maintaining accurate records across multiple systems.

Qualifications

• Strong customer service and communication skills required.
• Experience with cashiering, scheduling, or front desk duties preferred.
• Proficiency with Windows, Outlook, and basic PC applications.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Greet patients in a positive, courteous manner and direct calls to appropriate staff.
• Obtain demographic and insurance information; verify eligibility.
• Assist patients with questions about the Patient Portal and appointments.
• Prints/updates patient records and schedules, collects payments as needed.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem solving

Education

Associate’s Degree / Business Administration

Job description

North Mississippi Health Services seeks a friendly, detail‑oriented Customer Service/Admission staff member for the Saltillo Medical Clinic. You’ll greet patients, manage calls, direct visitors, verify demographics and insurance, and assist with Patient Portal questions in a fast‑paced, team‑oriented environment.

You’ll handle registration, scheduling, financial counseling, and charity screening while maintaining accurate records across multiple systems.