Patient Access Coordinator for Physical Therapy Clinic

BHMG Baptist Health Medical Group Inc.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k Plan with Match

Certification/Education Reimbursement

University partnerships for continuing

Term and LTC insurance

40 hours of PTO on day of hire

PTO Sell Back Program

Maternity/Paternity Leave

Bereavement Leave

PTO Donation

Employee Support Fund

Job summary

BHMG Baptist Health Medical Group is seeking a Patient Access Coordinator for the Dutchmans Lane location. The role includes scheduling patient appointments, greeting and registering patients, and verifying demographics and insurance information.

You will collect co-pays, prepare deposits, relay messages, and provide general clerical support to the office. The position emphasizes friendly patient interactions, accuracy, and teamwork within a renowned Kentucky health system.

Qualifications

• Computer skills required.
• Medical terminology skills preferred.
• Prior medical office experience preferred.

Responsibilities

• Schedules patient appointments and reminder calls.
• Greets and registers all patients.
• Verifies demographic and insurance information and updates records.
• Collects co-pays and other payments and prepares daily deposit & reconciliation report.
• Relays phone messages to providers and logs them.
• Provides clerical support: typing correspondence, sorting/delivering mail, processing faxes, ordering supplies.

Skills

Computer skills

Medical terminology

Prior medical office experience

Education

High school diploma or equivalent

Job description

Summary Job Description

BHMG Physical Therapy - Dutchmans Lane Patient Access Coordinator Baptist Health Medical Group has repeatedly been named a “Best Place to Work” in Kentucky and we are looking for an energetic & qualified candidate to join our family.

The Patient Access Coordinator makes patient appointments and reminder calls. Greets and registers all patients. Verifies demographic and insurance coverage information and enters into appropriate system/patient record. Collects co-pay and other payments and prepares daily deposit & reconciliation report. Receives and accurately relays all phone messages to and from providers then logs them appropriately. Also provides clerical/secretarial support to the office as needed by typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes and ordering and maintaining supplies.

Competitive Benefits Package

• 401k Plan with Match
• Certification/Education Reimbursement
• University partnerships for continuing education
• Term and LTC insurance
• 40 hours of PTO on day of hire
• PTO Sell Back Program
• Company paid Maternity and Paternity Leave
• Bereavement Leave
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund for employees in need of emergency financial support

Qualifications, Experience, Training, and Licensures Required

• High school diploma or equivalent
• Computer skills required
• Medical terminology skills preferred
• Prior medical office experience preferred
• Front Office Coordinator, Medical Receptionist, Admin Assistant, Medical Office Assistant

About Baptist Health

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond, and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410‑bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40‑bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

Please note that Baptist Health is a drug‑free workplace and employment with Baptist Health is subject to post‑offer, pre‑employment drug testing.

EEO Statement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

NO-Discrimination & Accessibility to Services

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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