Patient Access Coordinator- Medical Imaging

Overlake; Bellevue (WA); On-site; USD 51,000 - 76,000; Full time

Benefits offered by this job

Low-cost insurance

Tuition reimbursement

Retirement matching

Pre-tax savings

Employee assistance

Caregiver support

Free parking

Transit passes

Job summary

Overlake is seeking a Patient Access Coordinator to support Medical Imaging operations, including reception, chart preparation, and Epic-based registration. You will greet patients, collect demographic and financial data, and ensure smooth, accurate data entry while providing top-tier customer service.

Responsibilities include fielding calls, assisting leadership and clinicians, and maintaining service quality in a fast-paced healthcare setting at the Bellevue campus.

Qualifications

• High School Diploma or equivalent is required.
• Formal training in medical terminology, hospital finance and customer relations is preferred.
• Epic experience is preferred.

Responsibilities

• Provide support in Medical Imaging, including reception and chart preparation.
• Handle digital image management, query/retrieve and sharing, and archived imaging.
• Greet patients and collect demographic and financial data for registration in Epic.
• Answer calls and support leadership, physicians, and staff with exemplary customer service.

Skills

Interpersonal skills

Customer service

Professionalism

Insurance knowledge

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Epic experience

Job description

Welcome to a medical center where you're the center of attention.

Pay range:

-

Hourly$24.49 - $36.74

Job Posting

Provides support services within Medical Imaging in a variety of capacities, including reception, chart preparation, digital image management including query retrieve, digital image sharing, and archived image management/retrieval. Patient Access Coordinators greet patients, acquire patient/exam information, all applicable consent forms and paperwork, and enter data into Epic. Answer incoming phone calls/voice mails and provide support to leadership, physicians, and staff. Ensure exemplary customer service in greeting and orientation of patients and visitors. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services

0.8 FTE

Qualifications

• High School Diploma or equivalent required.
• Formal training in medical terminology, hospital finance and customer relations is preferred.
• Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting preferred.
• Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and professionalism to positively interact with other Overlake personnel are required.
• Demonstrated customer service skills also required.
• Knowledge of the financial requirements of insurance, HMO and PPO organizations and state and federal programs highly desired.
• Epic experience also preferred.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]