Patient Access Coordinator II - Medical Office, Mon-Fri

US Digestive Health; Ephrata (Lancaster County); On-site; USD 36,000 - 60,000; Full time

Job summary

US Digestive Health is seeking a Patient Access Coordinator II for our gastroenterology practice. The role focuses on patient interactions at check-out, scheduling procedures, maintaining records, and ensuring a positive patient experience.

Responsibilities include scheduling, HIPAA-compliant record management, handling multi-channel communications, and coordinating with hospital schedulers. Requires a high school diploma and 2–3 years in a medical/office setting with EMR experience.

Qualifications

• High School Diploma or Equivalent is required.
• Minimum of 2-3 years of experience in a medical or office setting.
• Experience with EMR systems is preferred.

Responsibilities

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multi-communications in the office efficiently and accurately.
• Maintain patient records accurately and ensure HIPAA compliance.
• Provide paperwork, instructions, and information to patients regarding procedures and visits.
• Coordinate with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.
• Duties vary depending on location.

Skills

Medical Terminology

EMR experience

Organization

Communication

Customer service

Education

High School Diploma or Equivalent

Job description

US Digestive Health is seeking a Patient Access Coordinator II for our gastroenterology practice. The role focuses on patient interactions at check-out, scheduling procedures, maintaining records, and ensuring a positive patient experience.

Responsibilities include scheduling, HIPAA-compliant record management, handling multi-channel communications, and coordinating with hospital schedulers. Requires a high school diploma and 2–3 years in a medical/office setting with EMR experience.