Patient Access Specialist & Front Desk Advocate

US Digestive Health; Lewes (DE); On-site; USD 22,000 - 28,000; Full time

Job summary

US Digestive Health is seeking a Patient Access Coordinator I to greet patients, manage check-in/check-out, and enter information into the EMR. This role handles payments, advocates for patients, and represents the office with professionalism.

The position is full-time in a medical office setting in Lewes, Delaware, requiring strong organizational and communication skills, familiarity with EMR systems, and a patient‑friendly approach to support both staff and patients.

Qualifications

• High School Diploma or GED equivalent.
• Minimum 2–3 years of experience in a medical or office setting.
• Experience with EMR systems is preferred.

Responsibilities

• Greeting patients at Check In and Check Out, enters demographic information and scans into EMR.
• Obtains patient copays and other payments to post as needed.
• Maintaining efficiently and accurately the multi-communications in the office.
• Assumes the role of patient advocate and company representative.
• Making every effort to remain a flexible, cooperative, and supportive member of the office staff.

Skills

Medical Terminology

EMR experience

Organizational skills

Communication skills

Customer service oriented

Education

High School Diploma or GED

Tools

EMR systems

Job description

US Digestive Health is seeking a Patient Access Coordinator I to greet patients, manage check-in/check-out, and enter information into the EMR. This role handles payments, advocates for patients, and represents the office with professionalism.

The position is full-time in a medical office setting in Lewes, Delaware, requiring strong organizational and communication skills, familiarity with EMR systems, and a patient‑friendly approach to support both staff and patients.