Patient Access Coordinator - Emergency Dept

Memorial Physician Practices; Danville (VA); On-site; USD 21,035 - 25,981; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Career Growth Opportunities

Employee Well-being Programs

Professional Development

Job summary

Memorial Physician Practices is seeking a Patient Access Coordinator II in Danville, Virginia. This full-time role requires you to support patients at our facilities, ensuring a smooth registration and intake process. You'll play a vital role in entering demographic and clinical data with accuracy, verifying insurance benefits, and engaging with patients effectively.

The position offers a comprehensive benefits package, including multiple medical coverage options starting at $10 biweekly, PTO, and employee well-being programs, highlighting our commitment to supporting staff.

Qualifications

• Previous experience in prior authorization or insurance verification is preferred.
• 1-2 years of customer service and/or health care experience is preferred.

Responsibilities

• Ensure necessary demographic and billing information is obtained accurately.
• Verify insurance benefits and validate authorizations/pre-certifications.
• Process payments and establish payment arrangements.

Skills

Customer service experience

Insurance verification

Demographic data entry

Education

High school diploma or equivalent

Job description

Earn a $5,000 Sign On Bonus! (conditions apply)

Schedule: Full Time Variable Shifts/Rotate Weekends

Job Location Type: Emergency Dept

Hourly Range: $15.27-$18.86

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Patient Access Coordinator II, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier.

More about our team

Our Patient Access team is the first point of contact for patients entering our hospital, setting the tone for a positive and supportive experience. We are committed to delivering exceptional service with compassion, accuracy, and efficiency. Our team plays a critical role in ensuring a smooth registration and intake process for every patient we serve.

Sovah Health is a regional health care delivery system with 2 hospital campuses - Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.

How you'll contribute

• Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
• Distributes forms, documents, and educational handouts to patients and/or family members.
• Verifies insurance benefits and validates authorizations/pre-certifications.
• Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a high school diploma or equivalent.

• Previous experience in prior authorization or insurance verification is preferred.
• 1-2 years of customer service and/or health care experience is preferred.

EEOC Statement

Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.