Patient Access Coordinator - 1st shift Float

Baptist Health; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health in Hamburg, KY seeks a Patient Access Coordinator to join its team. The role centers on managing admissions for inpatients and outpatients, ensuring accurate data capture and patient privacy under HIPAA, and delivering exceptional service to patients.

Responsibilities include verifying insurance, validating coverage, and handling point-of-service estimates and collections in alignment with state and federal regulations.

Qualifications

• High school diploma or equivalent required.
• Typing speed 40-45 words per minute required.
• Registration experience preferred.

Responsibilities

• Complete admissions process for inpatients and outpatients.
• Ensure accurate information collection and HIPAA confidentiality.
• Provide exemplary customer service and explain patient rights.
• Verify insurance eligibility, ensure compliance, and handle POS estimates/collections.

Skills

Typing 40-45 wpm

Customer service

HIPAA knowledge

Communication

Education

High school diploma or equivalent

Job description

Summary

Baptist Health is looking for a Patient Access Coordinator to join their team in Hamburg, KY. This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Responsibilities

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

Company Information

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410‑bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40‑bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Notice of Non-discrimination and Accessibility to Services

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

Other Disclosures

Please note that Baptist Health is a drug‑free workplace and employment with Baptist Health is subject to post offer, pre‑employment drug testing.

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