Patient Access Coordinator

Huggins Hospital; Wolfeboro (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Patient Access Coordinator to enhance patient experiences at their healthcare facility. This role involves a blend of scheduling, registration, and check-in duties, ensuring that every patient receives exceptional service. The ideal candidate will demonstrate strong interpersonal skills and attention to detail while navigating healthcare systems. Join a dedicated team committed to providing quality care in a supportive environment, where your contributions will make a meaningful impact on patient satisfaction and operational efficiency.

Qualifications

• Healthcare-related experience preferred with strong interpersonal skills.
• Ability to manage stress and communicate effectively.

Responsibilities

• Schedule and pre-register patients, ensuring appointment integrity.
• Enter demographic and insurance data accurately into systems.

Skills

Interpersonal Skills

Attention to Detail

Computer Skills

Stress Management

Education

Healthcare-related Experience

Tools

Allscripts

Evident Systems

Job description

Job Description: Patient Access Coordinator at Huggins Hospital

The Patient Access Coordinator is responsible for ensuring a positive patient experience at Huggins Hospital Provider Practices or centralized services. The role involves rotating between two primary functions: scheduling & appointment integrity, and registration & check-in, to promote cross-coverage.

Key Responsibilities

1. Scheduling & Appointment Integrity: Schedule, interview, and pre-register patients using Huggins Hospital Provider Services. Answer calls related to scheduling, introduce providers, share practice details, and assist patients efficiently.
2. Registration Integrity & Check-In: Enter demographic and insurance data into Allscripts and Evident systems, complete MSP for Medicare patients, and ensure documentation is accurate and consistent.
3. Office Duties: Maintain office equipment and environment, perform administrative tasks, and provide cross-coverage across practices.
4. Communication: Deliver excellent patient service, verify insurance eligibility, explain appointment details, and document interactions appropriately.
5. Organizational Expectations & Employee Engagement: Maintain attendance, confidentiality, effective communication, teamwork, safety practices, participate in training, and complete required education.
6. Knowledge, Skills & Abilities: Ability to manage stress, communicate effectively, and operate computer systems. Physical effort includes light lifting and data entry.

Qualifications

Healthcare-related experience and computer skills preferred. Strong interpersonal skills and attention to detail are required.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare