Patient Access Coordinator

Boonecohealth; Nebraska; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and benefits

Supportive and friendly work env.

Professional development opportunities

Job summary

Boonecohealth is seeking a Patient Access Coordinator in Nebraska to be the first point of contact for patients. You will assist with appointment scheduling, verify insurance, and guide patients through the registration process to ensure a friendly, efficient start to care.

You will maintain accurate and confidential patient records in the EHR, collaborate with providers and staff to facilitate access to services, and uphold HIPAA and other regulatory standards while delivering outstanding

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare or patient coordination is a plus.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• Ability to maintain strict confidentiality.
• Proficiency with EHR systems is advantageous.

Responsibilities

• Greet patients and families, providing excellent customer service and addressing inquiries.
• Schedule and confirm patient appointments, consultations, and follow-ups efficiently.
• Verify insurance coverage and assist patients with registration and billing inquiries.
• Maintain accurate and confidential patient records using the electronic health record (EHR) system.
• Collaborate with healthcare providers and staff to facilitate seamless patient access to services.
• Ensure compliance with HIPAA and other regulatory requirements.
• Assist in resolving patient issues or concerns promptly and professionally.

Skills

Customer service

Communication

Interpersonal skills

Organization

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Job description

The Patient Access Coordinator will serve as the first point of contact for patients, assisting them with scheduling appointments, managing insurance information, and ensuring a smooth registration process. This role is essential in creating a positive patient experience from the moment they reach out to us.

Key Responsibilities:

• Greet patients and families, providing excellent customer service and addressing inquiries.
• Schedule and confirm patient appointments, consultations, and follow-ups efficiently.
• Verify insurance coverage and assist patients with registration and billing inquiries.
• Maintain accurate and confidential patient records using the electronic health record (EHR) system.
• Collaborate with healthcare providers and staff to facilitate seamless patient access to services.
• Ensure compliance with HIPAA and other regulatory requirements.
• Assist in resolving patient issues or concerns promptly and professionally.

Qualifications:

• High school diploma or equivalent.
• Previous experience in healthcare or patient coordination is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• Ability to maintain strict confidentiality.
• Proficiency in electronic health records (EHR) systems is advantageous.

What We Offer:

• Competitive salary and benefits package.
• A supportive and friendly work environment.
• Opportunities for professional development.