Patient Access Coordinator

BMC Company 100; Boston (MA); On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

Flexible Spending Accounts

Paid time off

Job summary

Boston Medical Center seeks a Patient Access Coordinator for the Labor and Delivery unit. Per Diem schedule (Day/Evening/Night, weekends & holidays) supports patient access, registration, insurance verification, and appointment coordination.

Role requires high school diploma and strong English skills; multilingual abilities are preferred. Proficiency with Microsoft Office and hospital systems is expected in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Ability to read, write and speak English proficiently.
• Multilingual skills preferred for patient populations.

Responsibilities

• Provide secretarial and clerical support to physicians and nurses.
• Greet patients, register, verify insurance and schedule appointments.
• Serve as central administrative hub during shift and direct calls.

Skills

English proficiency

Multilingual preferred

Interpersonal skills

Organizational skills

Typing/phone skills

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

POSITION SUMMARY:

Provides secretarial and office clerical support to a team of physicians, nurses and other healthcare providers within the Labor & Delivery unit. Greets patients and family members; registers patients; answers and directs telephone calls; obtains and verifies insurance information. Schedules appointments, updates dispositions of patients. Serves as the unit's centralized focus of administration, information, and communications during the assigned shift. Performs other duties as needed.

Position: Patient Access Coordinator Department: Labor and Delivery Schedule: Per Diem (Day/Evening/Night, E/O Weekend & Holiday)

JOB REQUIREMENTS EDUCATION:

Requires a high school education or GED.

KNOWLEDGE AND SKILLS:

Work requires demonstrated competence to effectively speak, read, and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires the ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital-wide systems such as SEM, IDX, SDK, etc. Ability to use and troubleshoot basic office equipment. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.

Compensation Range:

$21.47- $27.77 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.