Patient Access Content Developer

FinThrive; United States; On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a talented Content Developer to create engaging educational materials for online learning. This role focuses on enhancing the skills of revenue cycle personnel, ensuring they are equipped with the knowledge needed for success in both facility and provider environments. You will have the opportunity to collaborate with experts, develop training materials, and conduct webinars, all while staying current with industry trends and regulations. If you are passionate about education and healthcare, this role offers a chance to make a significant impact in a dynamic and supportive environment.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Qualifications

• 3+ years of experience in patient access with knowledge of financial services.
• Willingness to sit for CHAA and/or CRCR exam within 6-12 months.

Responsibilities

• Design and develop online education content for revenue cycle personnel.
• Conduct remote webinars for revenue cycle education as needed.

Skills

Patient Financial Services Knowledge

Excellent Communication Skills

Content Development

Project Management

Education

High School Diploma

Associate's Degree in Related Field

Job description

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This range is provided by FinThrive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

About the Role

Impact you will make

Design and develop exciting and engaging educational content for online learning-management systems. Propose new content and recommend revisions to existing content based on industry changes and best practices. Develop training and course material for revenue cycle departments, focusing on revenue cycle personnel in both facilities and provider offices.

What you will do

• Design and develop online education content specific to revenue cycle personnel of varying skill levels, following both industry and regulatory standards for hospital and provider settings; the goal is to foster successful adoption and knowledge transfer in an online environment
• Meet weekly and monthly production goals for content development
• Conduct remote webinars and/or online virtual education for revenue cycle personnel as needed
• Collaborate closely with content reviewers, incorporating feedback to ensure accuracy and enhance overall quality and consistency with style guidelines
• Review existing FinThrive content and make recommendations based on changing payer and government regulations and healthcare work practices
• Stay up to date with patient access and patient financial services processes, including insurance eligibility and benefits verification, scheduling, registration, billing, reimbursement, and collections, including job duties, technology, compliance, key performance indicators, and changing payer and government regulations in both facility and provider environments
• Review and furnish content recommendations to our concierge team when expertise is requested by our customers

What you will bring

• High school diploma
• 3+ years of relevant experience in a patient access department with knowledge of patient financial services
• Willingness to sit for CHAA and/or CRCR exam within 6-12 months of employment
• Knowledge of healthcare revenue cycle functions and best practices in facility and provider settings
• Must be fluent in English and demonstrate excellent presentation, written, and verbal communication skills
• Substantial experience in developing and presenting one-on-one or group education for providers and health care professionals
• Juggle numerous projects, content types, and fluctuating priorities to make deadlines with minimal supervision

What we would like to see

• Associate’s Degree in related field
• Demonstrated training and/or supervisory experience
• Knowledge of healthcare revenue cycle functions and best practices and facility and provider settings

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Analyst, and Health Care Provider

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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