Patient Access Concierge | Full-Time with Training & Growth

University of Virginia; Haymarket (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plan

Education Support

Job summary

UVA Health is seeking a Patient Access Specialist to join a fast-paced, patient-facing team. You will handle registration, verify insurance, and connect patients with financial resources while delivering compassionate service across outpatient areas.

This full-time role emphasizes accuracy, communication, and teamwork, with extensive Epic training, shadowing, and clear career pathways into leadership roles. Expect daytime hours, with occasional Saturday rotations and shift differentials.

Qualifications

• Education: High School Graduate or Equivalent.
• Experience: None.
• Licensure: None.

Responsibilities

• Greet and register patients, check-in, and collect required information.
• Verify demographics, insurance coverage, and documentation for complete records.
• Obtain patient signatures and ensure registration records are accurate and complete.
• Help patients explore financial assistance options and navigate application processes.
• Support scheduled and walk-in services including labs and imaging as needed.
• Coordinate with departments to keep patient flow smooth and efficient.

Skills

Customer service

Attention to detail

Adaptability

Education

High School Graduate or Equivalent

Job description

UVA Health is seeking a Patient Access Specialist to join a fast-paced, patient-facing team. You will handle registration, verify insurance, and connect patients with financial resources while delivering compassionate service across outpatient areas.

This full-time role emphasizes accuracy, communication, and teamwork, with extensive Epic training, shadowing, and clear career pathways into leadership roles. Expect daytime hours, with occasional Saturday rotations and shift differentials.