Patient Access- Clinician Schedule Coordinator

Forefront Dermatology; United States; On-site; USD 47,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Paid time off and holidays

Life insurance

Long-term disability

Short-term disability (voluntary)

Supplemental life insurance

Additional insurance options

401K with employer match

Employee discounts

Job summary

Forefront Dermatology is seeking a Patient Access Clinician Schedule Coordinator to manage and optimize clinician schedules and preferences, ensuring accuracy and efficiency for patient appointments in alignment with department best practices.

The role supports startup activities for partnerships, denovos, onboarding clinicians, and maintaining fill rates across clinics. Requires 1–3+ years in practice management and strong Excel/PM systems skills.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree in business administration, healthcare administration or related field preferred.
• 1–3+ years Practice Management Systems experience required.

Responsibilities

• Create, update, and distribute clinician schedules/templates.
• Format schedules in Excel, Professional Preferences and Practice Management Systems.
• Manage vacation, out of office, and other time off requests.
• Blocking, cancelling, and opening of a schedule, day(s)/week(s).
• Managing ticketing system with appropriate turnaround times.
• Assist in onboarding partnerships, new clinics and clinicians.
• Update answering service of on-call schedule.
• Inform and update after hours services per clinician/clinic.
• Maintain accurate clinician schedules/templates.
• Educate scheduling staff in corrections of errors.
• Attend mandatory meetings and perform other related tasks.

Skills

NextGen Experience

Practice Management

Data Analysis

Leadership

Communication

Education

High School Diploma or GED

Bachelor's in Business/Healthcare Administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Overview

The Patient Access Clinician Schedule Coordinator will offer collaboration and subject matter expertise with creating, updating, and managing clinicians’ schedules and preferences; to ensure accuracy and efficiency for patient appointments using Patient Access Department best practices. This position is directly responsible in the startup of joining partnerships, denovos, and onboarding clinicians to Forefront Dermatology along with fill rates.

Schedule

Schedule: 40 hours/week

Monday - Friday 10a-630p CST

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for competitive PTO and Holiday pay
• Company paid life insurance and long-term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to supplemental life insurance
• Additional insurance offerings to meet your needs
• 401K with employer match
• Employee discount programs
• And much more!

Responsibilities

Operations

1. Assist with creating, updating, and/or distributing clinician schedules/templates.
   • Format clinician schedules and templates in Excel, Professional Preferences and Practice Management Systems
   • Manage vacation, out of office, and other time off requests.
   • Blocking, cancelling, and opening of a schedule, day(s)/week(s).
   • Managing ticketing system with appropriate turnaround times
   • Assist in the startup of joining partnerships, new clinics and onboarding clinicians.
   • Update answering service of on-call schedule.
   • Inform and update after hours services per clinician/clinic.
2. Practice Management Database - including but not limited to:
   • Ensure to maintain accurate clinician schedules/templates.
   • Ensure fulfillment of a clinician’s schedule per recommended guidelines.
   • Ensure proper guidelines are followed via weekly review of clinician schedules and educate/direct scheduling staff (central or clinic) in correction of errors or general scheduling issues.
3. Responsible for the Professional Preferences portal, entering in new clinics and clinicians, and ensures it is accurate and up to date.
4. Must attend mandatory meetings which include but are not limited to Onboarding/Acquisition, Customer Service, Department and Staff Meetings.
5. This position may require essential functions to perform other related tasks as assigned.

Qualifications

Education & Experience

1. High School diploma or GED/HSED equivalent is required.
2. Bachelor’s degree in business administration, Healthcare Administration or related field is preferred.
3. 1-3+ years Practice Management Systems experience required.

Knowledge, Skills and Abilities

1. NextGen and Practice Management experience required
2. Data Analyst experience highly recommended
3. Must be able to demonstrate leadership by serving as an example to others regarding professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
4. Proficiency with Microsoft Word, Excel and PowerPoin t; must be able to learn new software quickly.
5. Must possess excellent leadership, organizational, computer, and communication skills.
6. Ability to work effectively and cooperatively with clinicians, staff, board, clients, and the public.
7. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
8. Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
9. Ability to maintain confidentiality of information.

Physical Demands

1. Ability to communicate in an active and fast-paced, multi-office environment.
2. Ability to efficiently operate all job-related office equipment (telephone, computer, web-camera, headset, right fax).
3. Ability to communicate via telephone, email, Teams, Zoom, other as needed.
4. Ability to sit for large portions of a workday.
5. Ability to work on and look at computer screen(s) for large portions of a workday.

For this position, the bas e pay range is $47,400.00 - $48,776.00 per year. Individual pay is determined by role, level, job-related skills, experience, and relevant education, certification, or training.

Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact [e-mail] to let us know the nature of your request and your contact information.