Patient Access Champion | Friendly Front Desk & Scheduling

LCMC Health; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Care with heart

Patient smile

Compassionate service

Honesty and empathy

Lagniappe in care

Personalized care

Job summary

LCMC Health in Louisiana is seeking a Patient Access Associate who greets patients, schedules visits, and manages check-ins with accuracy and warmth. You will verify insurance, register demographics, scan documents, and explain financial responsibilities while collecting payments when appropriate to support smooth clinic operations.

In this front-line role, you will collaborate with providers and staff to help patients feel informed and cared for during stressful times.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma / GED

Job description

LCMC Health in Louisiana is seeking a Patient Access Associate who greets patients, schedules visits, and manages check-ins with accuracy and warmth. You will verify insurance, register demographics, scan documents, and explain financial responsibilities while collecting payments when appropriate to support smooth clinic operations.

In this front-line role, you will collaborate with providers and staff to help patients feel informed and cared for during stressful times.